Posts made in Member Introductions no longer increases content count.
Removed posting restriction from Invision, XenForo, and Resource Request forums.
Miscellaneous CSS fixes for our staff applications page.
Friendly reminder that we're still hiring for all positions! Visit https://webflake.sx/apply for more information.
Time Spent Flaking is now displaying properly.
Fixed the text color for prefix tags.
DISCORD: We've made some significant changes to our Discord server.
Accessing our Discord server
You are no longer able to access our Discord server unless you have linked your Discord account with your WebFlake account. You can do this via your Account Settings or by clicking the Discord banner on the main page.
This means we removed public access to the Discord server entirely. All invite links have been disabled and the only method of connecting to the Discord server is via the Discord widget(s) on the site. We understand that this may be frustrating but please understand that it's just as frustrating for us to have users join but refuse to link their accounts.
Temporary Channel Removed
Previously, -↣|public was a public channel, accessible by anyone, while -↣|chatting was restricted to users who had linked their Discord account with their WebFlake account. -↣|public has been renamed to -↣|chatting and the old chatting channel has been archived.
-↣|chatting remains the primary hub for all discussion and now includes welcome messages and peer-to-peer support. Staff and Experts are not obligated to, and likely will not, offer support in chatting.
Support Channel Updates
↣|support has been repurposed into a ticket-based channel and moved to its own category. The old channel has been archived.
The following roles have access to ↣|support:
Staff, Experts, and Contributors
Vortex Donators
Retired Staff
Server Boosters
By choosing one of the reactions below the bot message in the ↣|support channel, a ticket will automatically be created.
You can choose between General Support, Account Support, and Store Support. These should be self-explanatory but just in case:
Use General Support for all questions related to Invision, XenForo, or other supported software.
Use Account Support for issues related to your WebFlake account or donations.
Use Store Support for assistance with purchases made through our Store.
Please allow up to 48 hours for a response. Tickets are answered in the order that they are received. Once your ticket is opened, you will be tagged in a new, temporary channel exclusive to you that will appear directly below the ↣|support channel where you will be able to describe your issue and attach any screenshots as necessary.
Keep in mind that Experts are unable to assist with Account Support or Store Support tickets.
Do not ping Staff or Experts with reminders about your ticket or ask for an ETA. Your ticket will be deleted, and a warning will be issued.
STAFF UPDATE: With our undying gratitude and overwhelming love, we have moved @James and @Jrock to our Retired Staff group. These two have contributed so much to the longevity and growth of this community and will forever be family. We hope to see them return in the future as they will always have a place on this team.
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