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Tony

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Everything posted by Tony

  1. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  2. System > Menu Manager > Edit the tab title > Publish this menu.
  3. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  4. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  5. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  6. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  7. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  8. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  9. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  10. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  11. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  12. Discord Integration isn't fully compatible with the way login handlers were changed in 4.3. It's possible to get it to work but there has been a myriad of reported issues, ranging from an inability to use role syncing to not being able to use content feeds. The original author of the application, Ahmad E, abandoned the project quite some time ago. Being that the app isn't supported with 4.3, officially, there's nothing we can do for you beyond telling you to give it a try. As such, I'm just going to mark this thread as resolved and set my response as the best answer to reflect our position on providing support for an outdated application. If you have issues getting the application to work properly with 4.2.x, create a new thread and we will do what we can to assist you but again, it's limited given the fact that the application is defunct.
  13. The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  14. Simplest solution would be to revert to a backup, change the default theme, then run the upgrade tool again.
  15. I’ve moved your topic to Legacy Discussion since we no longer support anything older than IPS 4.1.x.
  16. Removed the Leaderboard and MotM tabs from the main menu (you can still find them in the footer). Added a series of new Q&A challenges for registration. Rolled back CleanTalk to an earlier version due to a bug that was returning a 500 error to various users. View full release
  17. DISCORD: Added additional clarification to our #welcome channel that support/file requests are not permitted in #general. Retired Staff has had a few permissions changes. Added new icons for Our Picks and Support tabs. Priority Support is now live! What is priority support? A new method to receive direct support from our Staff team through a ticket system (via the Support tab). How do I get access to it? Our support system is currently available to just +Blizzard tier donators. Why use this instead of just posting in the support forum? Our support forum is peer-to-peer support. Using our support system ensures you are getting a response from our team. Am I guaranteed a resolution to my issue? No. This would be impossible to ensure. What kind of support issues will you handle? We have a variety of departments and will handle most general issues. Any requests that involve more complicated issues may be kicked back to our general support forums or may experience increased wait times while a resolution is researched or discussed. When can I expect a response after submitting a ticket? Usually, you will receive a response within 72 hours (dependent upon holidays, exigent circumstances, or increased workload). Who is providing support? Currently, just Cookie Monster and myself. Ticket Status Definitions: Open Ticket is currently open and awaiting a response from Staff. Hold Ticket has been reviewed and placed on hold. You'll need to review the ticket response for additional info. Working Ticket has been reviewed and Staff is working on a resolution. Closed Ticket has been reviewed and closed. Most likely because it violates our Support TOS. Resolved Ticket has been marked resolved by Staff or the user. Please note that the Support system automatically marks tickets resolved when a response is provided by Staff. Do not panic! Responding to the ticket again will simply reopen the ticket if you still have an issue. Spam Tickets that are not submitted in English are marked as spam. Other Details: At the moment, we only offer support for IPS (all versions) and WebFlake Donation issues. Tickets will frequently be assigned or reassigned between Staff members. Severity levels cannot be set by the user, just Staff. We do not guarantee a resolution. There may be issues we cannot resolve for you or requests that we cannot fulfill. This is not a solution for requesting files or requesting significant amounts of work (such as designing a new theme). Staff is given the discretion of offering support off-site if they deem it necessary (teamviewer, Discord, or otherwise). You're welcome to post in our support forums while your ticket is open and you may also reference that support ticket. Example 1: "I have an issue with X. I sent a support ticket but wanted to post here as well." Example 2: "I have an issue with X. Staff responded to my support ticket but I do not understand. Can someone help me further?" Do not post threads reminding us that you have an open support ticket or post reminders in Discord! Example 1: "I have a support ticket open and am waiting for a response." The above is not permitted! View full release
  18. ACP > Support > Something isn't working correctly. See if this helps.
  19. What exactly is it that you are asking? The error tells you that your theme is not compatible with the 4.3 release. You'll need to switch to the default theme, a new theme entirely, or wait for an updated release of the theme you're currently using.
  20. You'd like to know why we require X number of posts to request a file? Short answer: our house, our rules. The in-depth answer isn't that complicated either. It's really as simple as not wanting our Requests forums to be flooded with topics by users who signed up a few minutes prior. Content isn't on-demand. We want our users invested in the community if other users are going to assume the risk of acquiring and sharing that content on their behalf. WebFlake is a peer-to-peer community. We don't require donations nor do we demand content in return but a few posts is a small ask in comparison to the tremendous amount of free content available to you. Engage in community discussion. Participate in off-topic forum games. Answer a support question. Share a useful tutorial. There are several options available to you to achieve those fifteen posts in a short amount of time. If that's too much for you, well, then it's too much for WebFlake to invest in you either. That said, you mentioned in the topic title (which I've changed to better reflect your question), that you are looking to "hire someone". Our Requests forums are strictly for file requests. To hire someone for freelance work, you'd need to use our Marketplace. The post requirement for the Marketplace was recently lifted and in its place, new restrictions were added — as outlined in our Release Notes, which Hidden linked to. You'll also find a brief description in that release, for why these restrictions exist.
  21. You need to link your Discord account to your WebFlake account. Here on the site, go to Account Settings > Discord.
  22. DISCORD: Discord region changed to US East to align with our site region. DISCORD: Access to our Discord server now requires your Discord account to have a verified email (spam protection). Added new icon prefix for Admins. We may add additional icon prefixes for various groups in the near future. We're just testing out the design to see if it fits. View full release
  23. Revert to a backup, select the default theme, then retry the upgrade.
  24. First issue is related to your host. Read the description of the info panels. I'm not sure what you're trying to show us with your second issue.
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