You're looking at the wrong thing. If you wish you can PM me a admin login and I will advise you on this issue further. User does not have a active IPB License. You are required to have one in order to use IP.Chat.
The question(s) in this support topic have been answered and the owner has been able to solve the problem. Because of this, the support topic has been closed and moved. If you have other questions, please open a new topic.