Profile pictures broken

[fingerpopping]

Hello! 
Not until today i noticed that after the upgrade to 4.2.7 the profile pictures where broken.
I didn't notice it since i was on my own computers with cookies and such saved. When i tried it in incognito i got to witness the problem.
My fix was to just re-upload profile picture but there must be some kind of way to fix this?

[Tony]

Have you tried clearing the system cache?

ACP > System > Support > Something isn't working correctly.

[titcrunch]

the upload folder have the good right in write ? 755 ?

[titcrunch]

is strange when you have update you overwrite old file or you have delete an upload the new ?

Normaly for update you juste upload file and replace all old files by new and nothing move

[fingerpopping]

Hello Davlin.
I have tried to do that..
Nothing happened, thanks for answer!
 

 

Thank you for answer titcrunch! 
The uploads folder permissions are 755.
Is there any one else who has upgraded from 4.2.6 to 4.2.7 with this problem? 
Also i found that the reaction images in forum are also broken. 
Just my luck i guess!

 

I see! Then that might be what's causing this.
I followed some tutorial as this was the first time i've done any upgrade.
I saved all old files within a folder and then uploaded the new files.
So i should just overwrite the old files next time? 

[Cookie Monster]

So 1) Always backup files and database.

2) When upgrading just overwrite the files, don't leave old ones (so its the upload folder) if you have an backup of the uploads folder just restore it and it should go back to normal.

As the uploads folder contains the images it might be an idea to restore that (with the old one) then do as @Davlin said and do

AdminCP > System > Support > Something is not working

And that should recache the images

[fingerpopping]

Thank you for answering Cookie Monster!

I will do that in the future and I will try to restore the old uploads folder when I get home!   Thank you for all of your help so far! Will probably get stuck with something again soon..

[titcrunch]

you can upload old content if you have make backup in "upload folder" in your new install, no prob and your image come back, just don't re-upload the index.php in this folder and is good

Edited January 19, 2018 by titcrunch

[Cookie Monster]

1 hour ago, titcrunch said:

you can upload old content if you have make backup in "upload folder" in your new install, no prob and your image come back, just don't re-upload the index.php in this folder and is good

He only needs the upload folder nothing more ☺️

[titcrunch]

yes but not the old index.php in this folder he need keep the new ^^

[fingerpopping]

Thank you both gentlemen!
This was the soloution i needed!

[James]

The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.