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Cookie Monster

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Everything posted by Cookie Monster

  1. Cookie Monster
    Well you need to setup a user in cpanel or phpmyadmin the user needs to have access to the database you are trying to create. If you delete the old one then your in the same boat. The permission errors are related to the database not the software.
  2. Cookie Monster
    So your having issues with sql permissions First error says you don't Permission with that user on the database your using. Then Heidi will fail. Fix the user first.
  3. Cookie Monster
    Moved to correct location
  4. Cookie Monster
    Search the forum there is a answer here
  5. Cookie Monster
    The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  6. Cookie Monster
    Did HeidiSQL work? I'd you can't create xxx Check your permissions for the user ?
  7. Cookie Monster
    Depends on your connection and how big the file is. What i can suggest is to make sure you ZIP the file, and use REPLACE instead of INSERT INTO This makes the cycle easier, as it doesn't have to check if there is anything in the table before you insert it, it will just replace it. Also try HeidiSQL just make sure you have RemoteSQL activated (So in Cpanel you need to add either % or your IP) to allow connection to the server, consider it like a firewall. With HeidiSQL you can do all sorts of things you can do with PHPmyAdmin but its easier to execute and a bit faster.
  8. Cookie Monster
    Ok so the problem is not htaccess the problem is the database and the mysql. So i would suggest to do the following, create a new database, export the old one import it into a new one. Then Set up a new USER (Cpanel right?) give it all permissions, then in conf_global.php change the db user, db name, password and see if that fixes it.
  9. Cookie Monster
    Thank you @Saviour for the kind words, and everyone else Thank you, for letting me be part of this team and continue my support!
  10. Cookie Monster
    Don't put SQL in .htaccess Here is a htaccess file you can fill <IfModule mod_rewrite.c> Options -MultiViews RewriteEngine On RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteRule \.(js|css|jpeg|jpg|gif|png|ico|map)(\?|$) /404error.php [L,NC] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule>
  11. Cookie Monster
    That to me looks like your missing .htaccess, are you able to access AdminCP at all ?
  12. Cookie Monster
    Can you post the full error message? Might be that you can just run a Query to fix it OR its a permission issue. But as @Jrock kind of said It's more the host that screwed with moving the files on the server (permissions etc) then its your fault If all you did was request a server move.
  13. Cookie Monster
    Welcome @Lady C
  14. Cookie Monster
    I been using them for years was really bad now they are really good atleast in my opinion
  15. Cookie Monster
    As i been helping you a few times i will explain it here again. Get a new host! Reason see below Anyways @diez1010 there are plenty of good hosts out there, But i mostly say SiteGround, Hostator. Or even make a cheap one DigitalOcean (You have to setup the server yourself) but you won't get the errors.
  16. Cookie Monster
    Welcome to Webflake @Isabel! Enjoy your stay and make sure you check out the Community Guidelines
  17. Cookie Monster
    Great did you get it installed all the way through?
  18. Cookie Monster
    The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  19. Cookie Monster
    Just to add, you can also create "more or less" same functionality in Commerce IPS4 (That is integrated) with "Support" Though i belive you have a bit more permission sets to have anyone see who posts what.
  20. Cookie Monster
    The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  21. Cookie Monster
    Did you get it fixed?
  22. Cookie Monster
    Did you get it resolved?
  23. Cookie Monster
    If you are upgrading from 4.1.19.2 then you can do the following step. Backup, Backup, Backup, Backup a) Backup the Database with PhpMyAdmin or Navicat / HeidiSQL etc Make sure you have a full backup to revert to (just in case) b) Backup all files, use Cpanel / Filemanager to zip all the files, and download the zip file Once you have a backup, all you need is to extract the release to the desktop or to the server Uploaded the extracted files and overwrite all the old ones (You already have a backup) Go to yourdomain.com/forum/upgrade (if its not in /forum it could be just be /upgrade) Login and follow the instructions, do not switch windows and just leave it to upgrade. Profit
  24. Cookie Monster
    The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.
  25. Cookie Monster
    Just to inform the rest, fixed a small js error that made it not load. Installed and updated. This is now working also as i said for the icons (since they are not loaded) <i class="fa fa-yourclass"> </i> Presume you can use the translate and add the class where the icon is.
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