TheOnlyOne Posted May 23, 2013 Share Posted May 23, 2013 i have tryed to install cometchat so many times and i need getting errors my ipb is 3.4.4 i think the problem is because my ipb is stored in a folder in my ftp called forums This is what i do i download cometchat 4.6.0 extract it put the cometchat in my forums folder in ftp then i go to install page www.mysite.com/forums/cometchat/install.php but i always get errors and i think it maybe because its in a folder I have also tryed installing 4.0.0 as well Thanks Link to comment Share on other sites More sharing options...
0 King-Pin Posted May 24, 2013 Share Posted May 24, 2013 (edited) please chmod the entire cometchat folder just right click on the folder in your FTP and set permissions to 777 because having a look at the error you can't see the cometchat folder, basically the error says public_html/forums//application but its meant to say public_html/forums/cometchat/application Edited May 24, 2013 by King-Pin 1 Link to comment Share on other sites More sharing options...
0 DjZGFX Posted May 24, 2013 Share Posted May 24, 2013 Maybe show us a screenshot of the error. And it should be installing. Works just fine on my 3.4.4. Link to comment Share on other sites More sharing options...
0 TheOnlyOne Posted May 24, 2013 Author Share Posted May 24, 2013 Maybe show us a screenshot of the error. And it should be installing. Works just fine on my 3.4.4. Do i put the cometchat in the folder of the ipb or in public folder My ipb is installed at forums folder Link to comment Share on other sites More sharing options...
0 King-Pin Posted May 24, 2013 Share Posted May 24, 2013 Do i put the cometchat in the folder of the ipb or in public folder My ipb is installed at forums folderyes correct Link to comment Share on other sites More sharing options...
0 TheOnlyOne Posted May 24, 2013 Author Share Posted May 24, 2013 yes correct ok i am going to install it again and give you a screen shot of error Maybe show us a screenshot of the error. And it should be installing. Works just fine on my 3.4.4. ok i am going to install it again and give you a screen shot of error This is the error i am getting Link to comment Share on other sites More sharing options...
0 TheOnlyOne Posted May 24, 2013 Author Share Posted May 24, 2013 please chmod the entire cometchat folder just right click on the folder in your FTP and set permissions to 777 because having a look at the error you can't see the cometchat folder, basically the error says public_html/forums//application but its meant to say public_html/forums/cometchat/application Ok so i did that and i get this error Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.More information about this error may be available in the server error log.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.Apache Server at www.mysite.com Port 80 Link to comment Share on other sites More sharing options...
0 King-Pin Posted May 24, 2013 Share Posted May 24, 2013 (edited) Ok so i did that and i get this error Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.More information about this error may be available in the server error log.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.Apache Server at www.mysite.com Port 80ok try 755 then or PM to your site Edited May 24, 2013 by King-Pin Link to comment Share on other sites More sharing options...
0 TheOnlyOne Posted May 24, 2013 Author Share Posted May 24, 2013 ok try 755 then or PM to your site ok i got it working now i had to put 777 and then 755 and it worked i also had to go in cometchat settings and change the folder to my forums Link to comment Share on other sites More sharing options...
0 King-Pin Posted May 24, 2013 Share Posted May 24, 2013 ok i got it working now i had to put 777 and then 755 and it worked i also had to go in cometchat settings and change the folder to my forumsok well please mark the topic as solved if it is Link to comment Share on other sites More sharing options...
0 Administrator Tony Posted May 24, 2013 Administrator Share Posted May 24, 2013 The question(s) in this support topic have been answered and the owner has been able to solve the problem. Because of this, the support topic has been closed and moved.If you have other questions, please open a new topic. Link to comment Share on other sites More sharing options...
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TheOnlyOne
i have tryed to install cometchat so many times and i need getting errors
my ipb is 3.4.4
i think the problem is because my ipb is stored in a folder in my ftp called forums
This is what i do
i download cometchat 4.6.0
extract it
put the cometchat in my forums folder in ftp
then i go to install page www.mysite.com/forums/cometchat/install.php
but i always get errors and i think it maybe because its in a folder
I have also tryed installing 4.0.0 as well
Thanks
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