A configuration or server error has occurred

[Jekeltor]

I installed IPS 4.3 on a version of IPS that was 4.2.9. When I try to go to the admin panel to confirm the updates, I just get the following code:

Error: Call to undefined method IPS\Http\Url\Internal::customTemplate() (0)
#0 /home/evolutio/Yotta/system/Theme/SandboxedTemplate.php(56): IPS\Theme\class_core_admin_system->login(Object(IPS\Login), NULL, '4.3.0')
#1 /home/evolutio/Yotta/applications/core/modules/admin/system/login.php(112): IPS\Theme\_SandboxedTemplate->__call('login', Array)
#2 /home/evolutio/Yotta/system/Dispatcher/Controller.php(96): IPS\core\modules\admin\system\_login->manage()
#3 /home/evolutio/Yotta/system/Dispatcher/Dispatcher.php(146): IPS\Dispatcher\_Controller->execute()
#4 /home/evolutio/Yotta/admin/index.php(14): IPS\_Dispatcher->run()
#5 {main}

 

I would guess it has something to do with the issue I've seen recently, which is open_basedir. I use VirMach, which allows me to have a cPanel. How would I enable open_basedir

[Lady C]

did you upload the 4.3 files and haven't got to yourdomain.com/admin/upgrade ? if you haven't you get that error. the admin panel of 4.3 doesn't function on the database of 4.2

[Jeffrey]

Your theme is outdated. Select the default theme.

[Jekeltor]

@Testmyluck Ok, when I try to go the the main site, it's also down, saying there's a technical error. How would I change my theme if the only one I offered was just that theme?

The default one is still on the site, but I don't have it available to anyone

I updated 4 sites, and on one of them, it says "Unknown column 'set customized' in 'field list'"

Edited April 19, 2018 by Jekeltor

[killshandra]

[your site address]/admin/?adsess=1c409719be3f947b67866fe89658efd4&app=core&module=support&controller=support

 

and try to run the support that should put  in use the default theme

[Jekeltor]

@killshandra I get the error again:

 

[Lady C]

Disable every plugin and non invision app and re enable them one by one. And see which one causes an issue.

[Jekeltor]

@Lady C How would I do that as I'm unable to access the Admin Panel and the website without receiving an error similar to that

@killshandra What do you recommend?

[Tony]

Revert to a backup, select the default theme, then retry the upgrade.

[AlGi]

On 19/4/2018 at 7:24 PM, Jekeltor said:

@killshandra I get the error again:

 

I´m facing the same error. 

Apache logs contains:

[Tue Apr 24 11:00:56.406620 2018] [:error] [pid 24270] [client 192.168.1.51:10650] PHP Fatal error:  Uncaught IPS\\Db\\Exception: Unknown column 'in_editor' in 'field list' in /var/www/ipb/system/Db/Db.php:501\nStack trace:\n#0 /var/www/ipb/system/Db/Db.php(838): IPS\\_Db->preparedQuery('/*IPS\\\\Session\\\\S...', Array)\n#1 /var/www/ipb/system/Session/Store/Database.php(77): IPS\\_Db->replace('core_sessions', Array, true)\n#2 /var/www/ipb/system/Session/Front.php(283): IPS\\Session\\Store\\_Database->updateSession(Array)\n#3 [internal function]: IPS\\Session\\_Front->write('vo02n1ithl5i96b...', '')\n#4 [internal function]: session_write_close()\n#5 {main}\n  thrown in /var/www/ipb/system/Db/Db.php on line 501
[Tue Apr 24 11:01:00.772933 2018] [:error] [pid 15826] [client 192.168.1.51:10655] PHP Fatal error:  Uncaught IPS\\Db\\Exception: Unknown column 'session_cookie_key' in 'field list' in /var/www/ipb/system/Db/Db.php:501\nStack trace:\n#0 /var/www/ipb/system/Db/Db.php(838): IPS\\_Db->preparedQuery('/*IPS\\\\Session\\\\_...', Array)\n#1 /var/www/ipb/system/Session/Admin.php(123): IPS\\_Db->replace('core_sys_cp_ses...', Array)\n#2 [internal function]: IPS\\Session\\_Admin->write('87hc8esn6uppl9l...', 'forcedWrite|i:1...')\n#3 [internal function]: session_write_close()\n#4 {main}\n  thrown in /var/www/ipb/system/Db/Db.php on line 501, referer: http://webserver/ipb/
[Tue Apr 24 11:01:01.110661 2018] [:error] [pid 24268] [client 192.168.1.51:10656] PHP Fatal error:  Uncaught IPS\\Db\\Exception: Unknown column 'session_cookie_key' in 'field list' in /var/www/ipb/system/Db/Db.php:501\nStack trace:\n#0 /var/www/ipb/system/Db/Db.php(838): IPS\\_Db->preparedQuery('/*IPS\\\\Session\\\\_...', Array)\n#1 /var/www/ipb/system/Session/Admin.php(123): IPS\\_Db->replace('core_sys_cp_ses...', Array)\n#2 [internal function]: IPS\\Session\\_Admin->write('87hc8esn6uppl9l...', 'forcedWrite|i:1...')\n#3 [internal function]: session_write_close()\n#4 {main}\n  thrown in /var/www/ipb/system/Db/Db.php on line 501, referer: http://webserver/ipb/

Did you manage to solve it?

Thanks

[AlGi]

19 hours ago, Lady C said:

did you upload the 4.3 files and haven go to yourdomain.com/admin/upgrade ? if you haven't you get that error. the admin panel of 4.3 doesn't function on the database of 4.2

That was "the trick". Feeling dumb right now but community is working fine. I used to just point the admin url, with no "upgrade" path (for minor revisions it works). Thanks.

[Jeffrey]

The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.