Set expiry for item

[D347HxD]

Hello, I have set up a commerce shop and am selling items, in which I wish to expire every 24 hours, that way the user gets moved to a group for those 24 hours then back to whichever group they were before.

I see they have the group change functions, but I don't see anywhere I can set the amount of time before the item expires. Where would I find this feature?

[Gargantua4]

You can set this option of course, so:

 

• Go to ACP
• Commerce
• Products
• Select the product you wnat to set expire
• Go to Store & Purchase tab
• enable "Return to previous group when purchase expires or is canceled?" and set options
• enable " Remove from groups when purchase expires or is canceled? " and set options
• Go to Pricing tab and enable renews
• then go to Client Area and disable " Allow customer to renew? "

[D347HxD]

38 minutes ago, hardxeno said:

You can set this option of course, so:

 

• Go to ACP
• Commerce
• Products
• Select the product you wnat to set expire
• Go to Store & Purchase tab
• enable "Return to previous group when purchase expires or is canceled?" and set options
• enable " Remove from groups when purchase expires or is canceled? " and set options
• Go to Pricing tab and enable renews
• then go to Client Area and disable " Allow customer to renew? "

I see, the last step allows it so the customer is forced to make a new invoice/order once the time is up so they get a brand new product, perfect for what I need ad I am using Single Use Lisence Keys to sell keys that expire every 24 hours thus needing them to make a new purchsse to get a new key. Ill try this out and let you know if it works, if it does Ill mark your answer as the correct one. Cheers-

[D347HxD]

Okay, so I have it set to 1 day expiry with no grace period, so after 24 hours the "package" expires:

But I see in my profile of the purchased product a whole 6 extra days:

Edited March 7, 2018 by D347HxD

[titcrunch]

in general setting you have make already 5 day of grace look this parameter too

[D347HxD]

3 hours ago, titcrunch said:

in general setting you have make already 5 day of grace look this parameter too

If you look at the picture I posted above I had set the grace period to 0 days, is this the one youre talking about? I cant find any other "grace period" setting

[titcrunch]

you are in product setting in your capture go in genral setting who have a general other grace setting

[D347HxD]

28 minutes ago, titcrunch said:

you are in product setting in your capture go in genral setting who have a general other grace setting

my general settings for invision has no grace settings,

 

as well as that, in my store "settings" tab, there is no settings for grace under and of the 3 tabs.

[D347HxD]

okay I contacted IPS support directly to get this figured out. Apparently I can set it up so those rank benefits work, the way you said - Make it so its 0 day grace, and 1 day renewal. The only problem is, even with that "The customer cant make renewals" button clicked off, it makes it so at the end of the product's time, the user can manually click renew to renew the product which is not what I want- I want it so they are forced to buy a new product, as they need to be sent a brand new key. 
My problem of it making it longer than 1 day even with 0 day renewal is I set the price to $0 for testing purposes. Once I set it to $10, and made it a manual payment for testing, it worked. Showed product expiry of 1 day.

According to IPS this must be done via 3rd party software, so I need to look for a dev.

Edited March 12, 2018 by D347HxD

[Tony]

The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.