PREFIX NOT WORKING? 3.1.9 on my 4.2.6 version

[STAR]

HI guys Im having issue making prefix work I have made prefix and I only want prefix to work on my forums its all activated group settings are all correct and forum settins also all correct

whenb I go to make a post where prefix shouldbe showing up its just not there. I tried it on 3 other templates and all the same just not showing up any ideas why is it not working please?

here is screen shot

 

 

link to image

https://preview.ibb.co/dPDczm/1PRE.png

 

Thanks

[WWD]

@STAR

Hi,

Disable all applications/plugins via ACP > Support > Something isn't working correctly > Continue > Third Party Customizations > Disable Customizations

This will disable temporarily any modifications you have on your board. Try creating a topic again after you do this and report back whether it works!

[STAR]

Tried that and it made things even worse now whole ediyting box and template just vanished lol

https://preview.ibb.co/h6MQkR/ATOPIC.png

funny thing is it was working when I first installed it but I changed my domain from .tk to .me and it stoped working but Tags work still just prefix the thing that I actually need to work is not working.

[WWD]

8 minutes ago, STAR said:

Tried that and it made things even worse now whole ediyting box and template just vanished lol

https://preview.ibb.co/h6MQkR/ATOPIC.png

funny thing is it was working when I first installed it but I changed my domain from .tk to .me and it stoped working but Tags work still just prefix the thing that I actually need to work is not working.

Hmmm. Not entirely sure why it's not showing up. Is it a per-group setting? Check group permissions to see if it's disabled per-group. But, the editor not loading is an issue with Ajax/site not fully loading. Try clearing your cache and/or opening your site in a guest/incognito tab.

[STAR]

Just now, WhatWentDown said:

Hmmm. Not entirely sure why it's not showing up. Is it a per-group setting? Check group permissions to see if it's disabled per-group. But, the editor not loading is an issue with Ajax/site not fully loading. Try clearing your cache and/or opening your site in a guest/incognito tab.

its strange As admin group its enabled there

 

https://preview.ibb.co/c0nRs6/ADMIN_GROUP.png

any ideas what else it can be ? As I said tags work fine as you can see it here

 

 

https://preview.ibb.co/nmqRQR/ATAG.png

 

[WWD]

2 minutes ago, STAR said:

its strange As admin group its enabled there

 

https://preview.ibb.co/c0nRs6/ADMIN_GROUP.png

any ideas what else it can be ? As I said tags work fine as you can see it here

 

 

https://preview.ibb.co/nmqRQR/ATAG.png

 

Is your secondary group also admin? That would be the issue then if it's not.

[STAR]

Just now, WhatWentDown said:

Is your secondary group also admin? That would be the issue then if it's not.

I justset it and tried again stillnot showing up

Im really lost

[WWD]

7 minutes ago, STAR said:

I justset it and tried again stillnot showing up

Im really lost

Give me a minute to test this on my own board.

[Cookie Monster]

So to recap and I understand what you have done

• You set the usergroup to allow to use tags/prefixes (as its usergroup based)
• Did you enable normal tags & the plugin at the same time? (or just one at the time?)

[WWD]

Oh I'm silly. I did not connect the dots that you were using:

Going to try this file on my board now

@STAR

I seem to be having the same issue as you! I've tinkered around with it, and it doesn't seem to be working...

[Tony]

Prefixes are also a forum-specific setting. Make sure they're enabled for each forum and have the desired prefixes listed as well.

Off-topic: long time no see, how the heck are ya?

[STAR]

2 minutes ago, Davlin said:

Prefixes are also a forum-specific setting. Make sure they're enabled for each forum and have the desired prefixes listed as well.

Off-topic: long time no see, how the heck are ya?

All good for 2 kids so not much time for internet :-D decided to open forums about mobile game mods and it kinda toke off lol other then that I'm good how have you been ? :-)

[Tony]

5 minutes ago, STAR said:

All good for 2 kids so not much time for internet :-D decided to open forums about mobile game mods and it kinda toke off lol other then that I'm good how have you been ? :-)

Good to hear! Doing quite well myself. Glad to see a familiar face again!

As for the topic itself, I admittedly just glanced at the OP and missed that you're aware you need forum-specific settings but I did notice that you don't have the prefixes defined.

Here's ours, for example:

[WWD]

@Davlin

Just tried your suggestion. Enabled every type of setting that could make the Prefixes dialog show on the topic. Yet the issue still persists.

[STAR]

Here is video what I tried 

 

 

[Tony]

Awfully strange. Only settings that need defined are the group settings and forum-specific settings.

Did you happen to change anything in your AT&P settings?