PREFIX NOT WORKING? 3.1.9 on my 4.2.6 version

[STAR]

HI guys Im having issue making prefix work I have made prefix and I only want prefix to work on my forums its all activated group settings are all correct and forum settins also all correct

whenb I go to make a post where prefix shouldbe showing up its just not there. I tried it on 3 other templates and all the same just not showing up any ideas why is it not working please?

here is screen shot

 

 

link to image

https://preview.ibb.co/dPDczm/1PRE.png

 

Thanks

[STAR]

9 hours ago, Davlin said:

Awfully strange. Only settings that need defined are the group settings and forum-specific settings.

Did you happen to change anything in your AT&P settings?

Thank you all I found the issue for prefix to work you need to add it in this box 

It says add tag but it's actually adding prefix which is what was confusing once you add all of them in that box it will show up in desired location of the forum you want it to display.

 

Thank you all and hope this helps some one else who has same issue.

 

Merry Christmas And Happy New Year

 

 

[WWD]

@STAR

Hi,

Disable all applications/plugins via ACP > Support > Something isn't working correctly > Continue > Third Party Customizations > Disable Customizations

This will disable temporarily any modifications you have on your board. Try creating a topic again after you do this and report back whether it works!

[STAR]

Tried that and it made things even worse now whole ediyting box and template just vanished lol

https://preview.ibb.co/h6MQkR/ATOPIC.png

funny thing is it was working when I first installed it but I changed my domain from .tk to .me and it stoped working but Tags work still just prefix the thing that I actually need to work is not working.

[WWD]

8 minutes ago, STAR said:

Tried that and it made things even worse now whole ediyting box and template just vanished lol

https://preview.ibb.co/h6MQkR/ATOPIC.png

funny thing is it was working when I first installed it but I changed my domain from .tk to .me and it stoped working but Tags work still just prefix the thing that I actually need to work is not working.

Hmmm. Not entirely sure why it's not showing up. Is it a per-group setting? Check group permissions to see if it's disabled per-group. But, the editor not loading is an issue with Ajax/site not fully loading. Try clearing your cache and/or opening your site in a guest/incognito tab.

[STAR]

Just now, WhatWentDown said:

Hmmm. Not entirely sure why it's not showing up. Is it a per-group setting? Check group permissions to see if it's disabled per-group. But, the editor not loading is an issue with Ajax/site not fully loading. Try clearing your cache and/or opening your site in a guest/incognito tab.

its strange As admin group its enabled there

 

https://preview.ibb.co/c0nRs6/ADMIN_GROUP.png

any ideas what else it can be ? As I said tags work fine as you can see it here

 

 

https://preview.ibb.co/nmqRQR/ATAG.png

 

[WWD]

2 minutes ago, STAR said:

its strange As admin group its enabled there

 

https://preview.ibb.co/c0nRs6/ADMIN_GROUP.png

any ideas what else it can be ? As I said tags work fine as you can see it here

 

 

https://preview.ibb.co/nmqRQR/ATAG.png

 

Is your secondary group also admin? That would be the issue then if it's not.

[STAR]

Just now, WhatWentDown said:

Is your secondary group also admin? That would be the issue then if it's not.

I justset it and tried again stillnot showing up

Im really lost

[WWD]

7 minutes ago, STAR said:

I justset it and tried again stillnot showing up

Im really lost

Give me a minute to test this on my own board.

[Cookie Monster]

So to recap and I understand what you have done

• You set the usergroup to allow to use tags/prefixes (as its usergroup based)
• Did you enable normal tags & the plugin at the same time? (or just one at the time?)

[WWD]

Oh I'm silly. I did not connect the dots that you were using:

Going to try this file on my board now

@STAR

I seem to be having the same issue as you! I've tinkered around with it, and it doesn't seem to be working...

[Tony]

Prefixes are also a forum-specific setting. Make sure they're enabled for each forum and have the desired prefixes listed as well.

Off-topic: long time no see, how the heck are ya?

[STAR]

2 minutes ago, Davlin said:

Prefixes are also a forum-specific setting. Make sure they're enabled for each forum and have the desired prefixes listed as well.

Off-topic: long time no see, how the heck are ya?

All good for 2 kids so not much time for internet :-D decided to open forums about mobile game mods and it kinda toke off lol other then that I'm good how have you been ? :-)

[Tony]

5 minutes ago, STAR said:

All good for 2 kids so not much time for internet :-D decided to open forums about mobile game mods and it kinda toke off lol other then that I'm good how have you been ? :-)

Good to hear! Doing quite well myself. Glad to see a familiar face again!

As for the topic itself, I admittedly just glanced at the OP and missed that you're aware you need forum-specific settings but I did notice that you don't have the prefixes defined.

Here's ours, for example:

[WWD]

@Davlin

Just tried your suggestion. Enabled every type of setting that could make the Prefixes dialog show on the topic. Yet the issue still persists.

[STAR]

Here is video what I tried