How to create the IPS Bug Tracker

[Shay]

First you need to have Pages
Second, you need to know how to "copy & paste" stuff  

Okay, so here are the steps in order - with no Categories... Going to make a database, field, and page while im writing this guide  
so if i forgot anything, just add it

STEP 1: 
Go to the application Pages then click on Databases, click on + Create New

STEP 2:
Then a popup will...pop up just click "Next"..
Now, you got a new page with 5 tabs on top: Details, Language, Options, Forums & Page

Details: 
Name: choose the name you want, Bug Tracker, Support? 
Description: add what ever you want here  
Use Categories: If you want 100% as IPS4, select, and click on the radio button: "No, store records in the database directly"- 
if you want to use categories, do not edit this, let it be: Yes, allow records to be stored in different categories
- chose the options you want if you chose no categories. 
Database Index: Select "Show categories"
jump over the 4 next template stuff
Template key: use either: support, bugs, bug, i use help  

Language: 
IF you want to use this as a support database, i recommend you to use: support, or bug report as Language, but it is all up to you

Options: 
Wiki style: No - do not edit
Edit own records indefinitely: Do not edit
Store revisions: Yes, do not edit
Allow searching: if you want, let it be, if not, set it on no  
Update the last action: Do not edit, if you want to edit it to your own do it But normal are: When a new comment is made only
Moderate new records: no, do not edit
Allow Comments: Yes, do not edit
Moderate new comments: No, do not edit
Allow Reviews: This is all up to how you want it, but i have it on: No, because i don't believe a review would benefit in a support tracker
Tags: up to you, i do not use this 
Field Options: 
- Sort: Record ID? Or you can choose between the ones who are listed, up to you how you want to list the records. 
- Order: If you want the last post to show on top, use: descending 9-0
- records per page: Up to you
Enable record image upload: this is like attachments, up to you  

Forums: 
If you want to add the support bugs in a forum, feel free to do so

Pages:
Database page:  LOOK STEP 6

Click SAVE at the bottom


STEP 3:
Chose the Permission: to your desire  
and click save, now, you need to go somewhere else  

STEP 4:
Below the database you just made there are a few options, one of them are Fields. click on it  

STEP 5:
A new page has come up, now click on + Create New 
Here are 2 tabs you need to edit, General Options & Display Options, we going to manage general options first:

General Options
Title: Status
Description: leave description alone
Type: use the list and find: Select Box, use this
Default Value: Add lower case the first key you have: pending. 
Content: here are  2 fields you need to fill out, click on "Add Another" 2 more times to add in total: 6 fields
Key:  pending
Value: Pending
Key:  fixed
Value: Fixed
Key:  closed
Value: Closed
And on Settings below, only add: Field Required and Allow Filtering 

Click on Display Options: 
template key: status
Show in listing template: YES
Listing View format:  Select Custom
A field, or 2 have been added below, add this code to the box(es)

{{if ($value=='Pending')}}
<span class="ipsBadge ipsBadge_style3 ipsPos_right">Pending</span>
{{elseif ($value=='Fixed')}}
<span class="ipsBadge ipsBadge_style4 ipsPos_right">Fixed</span>
{{elseif ($value=='Closed')}}
<span class="ipsBadge ipsBadge_style6 ipsPos_right">Closed</span>
{{endif}}

Show in display template: Yes
and do the same here as you did above   select: custom, add the code in the box below.

Editable when viewing a record: Set this to "yes" 
And click: Save! 

STEP 6: Now the Page steps.
Ok, go to Pages -> Pages -> Add Page -> Select: Page Builder:
Name:  you want to make a new page for this: name it bugs/bugtracker, bureports or your own name
page filename: bugtracker? 
Theme: Default Theme
Template: Single Column
Then add the meta and stuff you want
If you want to add the page to menu, do that to

Oke, select permission, and then click on SAVE

STEP 7:
Go to pages again, and click on Page Builder - the little grey box on the left side, in the middle 
Okay, so the page went up, now you are seeing the awesome page you just made, so, on the LEFT side you the Block Manager, oke, so go to: Pages -> DRAG the "Database" out on the "mid field", or the top field. 

Click now on: EDIT  - Select the database you made  
and, click "Finish Editing on the left side menu: block manager, at the bottom. 

And you are ready to go to report sum bugz, happy bugin' 


STEP 1: How to make the Status destriptions 
Okay, so, go to the support page you just made, click on this: so the block manager pops up on the left
Go on Pages, and drag: WYSIWYG Editor to the sidebar, and EDIT, add this code: 

	<p><strong>Status Definitions</strong></p><p><span class="ipsBadge ipsBadge_style5">Pending</span> = We are still working on this report.</p><p><span class="ipsBadge ipsBadge_style4">Fixed</span> = The issue has been fixed and the resolution will be available&nbsp;in the next version.</p><p><span class="ipsBadge ipsBadge_style6">Closed</span> = Feedback or&nbsp;opinion&nbsp;better posted on our forum for discussion.&nbsp;Also for reports we cannot reproduce or&nbsp;need more information. In this case just add a comment and we will review it again.</p>

and click on, Save, and then click on: Finish Editing

[Blackheat45]

I'm having a problem where when there are no bugs/suggestions it still says 1 bug, if there are two it still says 1. If there is a way I can make it keep track that would be great, or just remove the blue bar. One other thing I noticed would I be able to capitalize "Add new bug"? http://prntscr.com/giihy1

[AkuNoOuji]

On 08/09/2017 at 2:47 PM, Blackheat45 said:

I'm having a problem where when there are no bugs/suggestions it still says 1 bug, if there are two it still says 1. If there is a way I can make it keep track that would be great, or just remove the blue bar. One other thing I noticed would I be able to capitalize "Add new bug"? http://prntscr.com/giihy1

I had this same issue. It was simply a case of editing an SQL table. I can't remember which one it was, but take a good look in the database.

[RehGuedes | devlong | IV?️]

I did not understand this STEP 7

[Head Guru]

Can this be set so only a particular group has access to it? 

[SuesUX]

OK, I have a question.

 

How to give members, normal user, JUST ONE OPTION: pending, as a default value. Can't setup that...

[#N3CK]

@SuesUX type pending in default value input

Edited June 9, 2018 by #N3CK

[ShnepsReturns]

Thanks for sharing

[Char]

Ty for the share dude.

[Яǿ×αS©™MagعSti¢]

yoo bro, thanks

[Blacky63]

Sorry to bump an old post but I'm a bit confused about this, I hope this will still work in IPS 4.3.6?

Do you have to make a page 2 times? Like on the bottom of step 2 it says:

Quote

Pages:
Database page:  LOOK STEP 6

So do we need to create page in step 2 and also in step 6? Or skip this part of step 2 and only create a page in step 6?
I tried the latter one and got a lot of errors on saving the page with IPS 4.3.6.

Also, I would like to have this in the Dutch language. Which has to be translated in step 5, the "key" or the "value" or both?

 

Edited February 16, 2019 by Blacky63

[Head Guru]

9 hours ago, Blacky63 said:

Sorry to bump an old post but I'm a bit confused about this, I hope this will still work in IPS 4.3.6?

Do you have to make a page 2 times? Like on the bottom of step 2 it says:

So do we need to create page in step 2 and also in step 6? Or skip this part of step 2 and only create a page in step 6?
I tried the latter one and got a lot of errors on saving the page with IPS 4.3.6.

Also, I would like to have this in the Dutch language. Which has to be translated in step 5, the "key" or the "value" or both?

 

No, you need to create both. There is one for the database and one for the actual page itself. 

Can't help you with the translation to Dutch as I am not sure on that part sorry.

[Blacky63]

Ah then probably that was my mistake, I skipped the first one because I had to wait until step 6.

Thank you for the help!

[Blacky63]

Just 1 issue left. The tracker is working now, but when trying to add this in the wysiwyg editor:

<p><strong>Status Definitions</strong></p><p><span class="ipsBadge ipsBadge_style5">Pending</span> = We are still working on this report.</p><p><span class="ipsBadge ipsBadge_style4">Fixed</span> = The issue has been fixed and the resolution will be available&nbsp;in the next version.</p><p><span class="ipsBadge ipsBadge_style6">Closed</span> = Feedback or&nbsp;opinion&nbsp;better posted on our forum for discussion.&nbsp;Also for reports we cannot reproduce or&nbsp;need more information. In this case just add a comment and we will review it again.</p>

I put that in the wysiwig, as just copied this text, and also tried as code and tried with html and tried with php but it keeps showing up on the page exactly like this, so just this formatted text.

No badges becomem visible. What could I be doing wrong?
 

[S!r.ReaDy]

1 hour ago, Blacky63 said:

Just 1 issue left. The tracker is working now, but when trying to add this in the WYSIWYG editor:

<p><strong>Status Definitions</strong></p><p><span class="ipsBadge ipsBadge_style5">Pending</span> = We are still working on this report.</p><p><span class="ipsBadge ipsBadge_style4">Fixed</span> = The issue has been fixed and the resolution will be available&nbsp;in the next version.</p><p><span class="ipsBadge ipsBadge_style6">Closed</span> = Feedback or&nbsp;opinion&nbsp;better posted on our forum for discussion.&nbsp;Also for reports we cannot reproduce or&nbsp;need more information. In this case just add a comment and we will review it again.</p>

 

I put that in the wysiwig, as just copied this text, and also tried as code and tried with html and tried with php but it keeps showing up on the page exactly like this, so just this formatted text.

No badges becomem visible. What could I be doing wrong?
 

4

 You have to paste the code as "SOURCE" in the WYSIWYG editor. Press the source button once.