Try with a clean one from the retail IPB template
userinfopane
<div itemscope itemtype="http://schema.org/Person" class='user_details'>
<span class='hide' itemprop="name">{$author['members_display_name']}</span>
<ul class='basic_info'>
<if test="membertitle:|:$author['member_title']">
<p class='desc member_title'>{$author['member_title']}</p>
</if>
<if test="avatar:|:$author['member_id']">
<li class='avatar'>
<if test="canSeeProfiles:|:$this->memberData['g_is_supmod'] OR ( $this->memberData['g_mem_info'] && ! IPSMember::isInactive( $author ) )">
<a itemprop="url" href="{parse url="showuser={$author['member_id']}" template="showuser" seotitle="{$author['members_seo_name']}" base="public"}" title="{$this->lang->words['view_profile']}: {$author['members_display_name']}" class='ipsUserPhotoLink'>
</if>
<if test="hasVariable:|:$this->settings['member_topic_avatar_max']">
<img itemprop="image" src='{$author['pp_main_photo']}' class='ipsUserPhoto ipsUserPhoto_variable' />
<else />
<img itemprop="image" src='{$author['pp_thumb_photo']}' class='ipsUserPhoto ipsUserPhoto_large' />
</if>
<if test="canSeeProfiles2:|:$this->memberData['g_is_supmod'] OR ( $this->memberData['g_mem_info'] && ! IPSMember::isInactive( $author ) )">
</a>
</if>
</li>
<else />
<li class='avatar'>
<img itemprop="image" src='{$author['pp_thumb_photo']}' class='ipsUserPhoto ipsUserPhoto_large' />
</li>
</if>
<li class='group_title'>
{$author['_group_formatted']}
</li>
<if test="rankimage:|:$author['member_rank_img']">
<li class='group_icon'>
<if test="rankimageimage:|:$author['member_rank_img_i'] == 'img'">
<img src='{$author['member_rank_img']}' alt='' />
<else />
{$author['member_rank_img']}
</if>
</li>
</if>
<if test="postCount:|:$author['member_id']">
<li class='post_count desc lighter'>
{parse expression="$this->registry->getClass('class_localization')->formatNumber( intval( $author['posts'] ) )"} {$this->lang->words['m_posts']}
</li>
</if>
<if test="authorwarn:|:$author['show_warn']">
<li>
<if test="hasWarningId:|:$options['wl_id']">
<img src='{$this->settings['img_url']}/warn.png' class='clickable' onclick='warningPopup( this, {$options['wl_id']} )' title='{$this->lang->words['warnings_issued']}' />
</if>
<a class='desc lighter blend_links' href='{parse url="app=members&module=profile&section=warnings&member={$author['member_id']}&from_app={$this->request['app']}&from_id1={$contentid}&from_id2={$options['id2']}" base="public"}' id='warn_link_{$contentid}_{$author['member_id']}' title='{$this->lang->words['warn_view_history']}'>{parse expression="sprintf( $this->lang->words['warn_status'], $author['warn_level'] )"}</a>
</li>
</if>
</ul>
<if test="authorcfields:|:$author['custom_fields'] != """>
<ul class='custom_fields'>
<foreach loop="customFieldsOuter:$author['custom_fields'] as $group => $data">
<foreach loop="customFields:$author['custom_fields'][ $group ] as $field">
<if test="$field != ''">
<li>
{$field}
</li>
</if>
</foreach>
</foreach>
</ul>
</if>
</div>
ipb_styles.css
Replace the /* AUTHOR INFO (& RELATED) STYLES */ with this one
/* AUTHOR INFO (& RELATED) STYLES */
.author_info {
width: 155px;
float: left;
font-size: 12px;
text-align: center;
padding: 15px 10px;
}
.author_info .group_title {
color: #5a5a5a;
margin-top: 5px;
}
.author_info .member_title { margin-bottom: 5px; word-wrap: break-word; }
.author_info .group_icon { margin-bottom: 3px; }
.custom_fields {
color: #818181;
margin-top: 8px;
}
.custom_fields .ft {
color: #505050;
margin-right: 3px;
}
.custom_fields .fc {
word-wrap: break-word;
}
.user_controls {
text-align: center;
margin: 6px 0;
}
.user_controls li a {
display: inline-block;
background: #f6f6f6;
background: -moz-linear-gradient(top, #f6f6f6 0%, #e5e5e5 100%); /* firefox */
background: -webkit-gradient(linear, left top, left bottom, color-stop(0%,#f6f6f6), color-stop(100%,#e5e5e5)); /* webkit */
border: 1px solid #dbdbdb;
-moz-box-shadow: 0px 1px 0px rgba(255,255,255,1) inset, 0px 1px 0px rgba(0,0,0,0.3);
-webkit-box-shadow: 0px 1px 0px rgba(255,255,255,1) inset, 0px 1px 0px rgba(0,0,0,0.3);
box-shadow: 0px 1px 0px rgba(255,255,255,1) inset, 0px 1px 0px rgba(0,0,0,0.3);
-moz-border-radius: 3px;
-webkit-border-radius: 3px;
border-radius: 3px;
padding: 5px;
color: #616161;
}