Ok this answered mod leaves a lot to desire. I see many topics closed before a reply is made from the member who started it. This is very aggravating because when I come back to see if they have been answered by the member and if the solution was correct they are gone. I have to search the answered section and some seem to be closed before the member sees it. I am guessing it is because they didn't see it or click the answered button.
If you have to lock unanswered support topics older then 30 days then something is wrong. Like I said, the admin need to set up a task in the ACP to automatically do this. No one should have to spend time doing something that can be done automatically. It a waste of your time.
I agree with Evarni and Justin. If not thanked or said solved leave them open 30 days and if not responded or if member has been banned close them. That is the only fair solution. To think the new members can understand and test these solutions in 24-36 hours is totally unrealistic...... Also to mark a topic solved and choosing your own answer as best is ludicrous. Just close them and move on. It will cause bad feelings when you tell a member to search for the answer and they find 3 or 4 chosen by mods as working and they don't. I really don't think that is what this forum want to become.
There are literally hundreds of open source forum scripts available to anyone that wants to continue to development them. If, however, you don't have the specialized knowledge required to advance the script, it's a waste of time to even try.
All versions of IPB, or any script, can be hacked. If you don't bother to secure your site, use a reliable host, or don't keep your board updated, you can be hacked. And with every precaution you take, there is no guarantee you can't be hacked. Most of today's hacker use scripts to injected code, ddos your site, or just deface it so, being careful is a must.
Yes, it is true that members can open new topics if they require further support. However, I agree that (in most cases) support topics should not be marked as solved by WebFlake staff. There are very obvious exceptions to this, of course. I encourage everyone to read my Better Support at WebFlake topic. This will help ensure that your support topic has a better chance of getting answered. I can not stress enough that no support pm's should be sent to staff and/or members. These kind of interactions do not help the community at all. All support topics and answers should be posted in the forums and only in the forums.
Here you go in template Board Index > hookDonateSidebar find and remove <if test="!$this->settings['devfuse_copy_num_free']"> <div class='ipsType_smaller desc lighter ipsPad short'>Donate Sidebar by <a href='http://www.devfuse.com' title='View DevFuse home page'>DevFuse</a></div> </if>
You can't import it but you can make a second database and copy the 3.4.2 database into it. Then upload the new 3.42 files in a different folder and change the conf_global.php with the new db/user information and try it. This way it won't bring down your site if it screws up.
Sure, I can answer any question you have about your issue and also any web development questions if you decide to do some custom work on your website which I recommend,