StormChild18 0 Posted August 24, 2020 Share Posted August 24, 2020 Hello, I purchased the trackers bundle on 01/30/2020 I went to re-download it under manage purchases and was not able to. Then I went to the store page and the only option there was to repurchase them. Do I need to repurchase the bundle again? Thanks! Link to comment Share on other sites More sharing options...
Administrator Tony 5,207 Posted August 24, 2020 Administrator Share Posted August 24, 2020 I'm not seeing a paid invoice for the Trackers Bundle. Link to comment Share on other sites More sharing options...
StormChild18 0 Posted August 24, 2020 Author Share Posted August 24, 2020 Where is what I see. Link to comment Share on other sites More sharing options...
Administrator Tony 5,207 Posted August 24, 2020 Administrator Share Posted August 24, 2020 That doesn't look like an active purchase. This is an active purchase: Link to comment Share on other sites More sharing options...
StormChild18 0 Posted August 24, 2020 Author Share Posted August 24, 2020 This what I have under manage purchases. Could this happen if the product was changed? Link to comment Share on other sites More sharing options...
Administrator Tony 5,207 Posted August 24, 2020 Administrator Share Posted August 24, 2020 We haven't updated the listing in over a year. Even if we had, altering the listing wouldn't nullify an invoice or cause a purchase to be broken. Link to comment Share on other sites More sharing options...
StormChild18 0 Posted August 24, 2020 Author Share Posted August 24, 2020 Do I need to purchase the bundle again? Link to comment Share on other sites More sharing options...
Administrator Tony 5,207 Posted August 25, 2020 Administrator Share Posted August 25, 2020 Well, since I don’t have any record of the purchase and your own sceeenshots show it as being invalid, there’s not much I can do. I’m not going to give away Store content without a verifiable purchase. Link to comment Share on other sites More sharing options...
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