Does not exist

[maester]

 

I keep getting this error. Multiple plugins (steam integration, arrowchat, etc) it did not start happening until I switched hosts. Any help would be appreciated.

 

Sorry, there is a problem

The page you requested does not exist

Error code: 1S160/2

[Cookie Monster]

I think its AdminCP > System > Advnaced Configuration.

Set the Storage to MySQL (Atleast i do) and that way the path to Datastorage is not different.

THOUGH you don't need to delete datastorage you can go to same location and change it.

If its selected make sure the PATH is the same as you have for your forums i presume its incorrect hence why the rest of things are inccorect.

[Stevie Wallis]

.htaccess file also transferred ?

[maester]

Yes it was a full backup restore

[Cookie Monster]

In what way a full backup be restore? 

Sounds to me like a ha htaccess issue 

[WWD]

Maintained proper file/folder permissions?

[maester]

Yes got that figured out it was a permissions issue. However ran into a new issue. The Theme that I currently have installed goes grey like its missing css or images. Upon further investigation I found the file storageconfiguration in the datastore folder to be the issue. I delete that file the website works normal however a few hours later and the file is back and it goes back to grey.

 

The code inside the file is

<?php

return <<<'VALUE'
{"1":{"id":1,"method":"FileSystem","configuration":"{\"dir\":\"{root}\\\/uploads\",\"url\":\"\/uploads\"}"}}
VALUE;

 

Edited December 26, 2017 by maester

[WWD]

17 minutes ago, maester said:

Yes got that figured out it was a permissions issue. However ran into a new issue. The Theme that I currently have installed goes grey like its missing css or images. Upon further investigation I found the file storageconfiguration in the datastore folder to be the issue. I delete that file the website works normal however a few hours later and the file is back and it goes back to grey.

 

The code inside the file is

<?php

return <<<'VALUE'
{"1":{"id":1,"method":"FileSystem","configuration":"{\"dir\":\"{root}\\\/uploads\",\"url\":\"\/uploads\"}"}}
VALUE;

 

Is the datastore properly configured? Does it also have the right permissions? Also look into ownership of the files. Make sure that your apache/nginx/php are all in a group where they own the web root.

[maester]

Well the issue was it was changed from cpanel to plesk and the path has completely changed. It appears to be right in admin panel but i'm at a loss.

[WWD]

1 minute ago, maester said:

Well the issue was it was changed from cpanel to plesk and the path has completely changed. It appears to be right in admin panel but i'm at a loss.

Yet it still sounds like your file storage is the issue. Make sure it matches up in your config_global.php file, or at least double check. Also, check your error logs in the ACP and paste any related ones here.

[maester]

Error logs are coming back clean. Config shows this

<?php

$INFO = array (
  'sql_host' => 'localhost',
  'sql_database' => 'gwzone_ips4',
  'sql_user' => 'gwzone_ips4',
  'sql_pass' => 'removed for security',
  'sql_port' => 3306,
  'sql_socket' => '/var/lib/mysql/mysql.sock',
  'sql_tbl_prefix' => '',
  'sql_utf8mb4' => true,
  'board_start' => 1505696799,
  'installed' => true,
  'base_url' => 'https://www.gamingwarzone.net',
  'guest_group' => 2,
  'member_group' => 3,
  'admin_group' => 4,
);

 

This is permissions from what I see

This is inside the ACP

[WWD]

How long ago did you move hosts? It could be that IPS is still running background tasks.

Try downloading the theme and re-uploading it. Make sure you take a backup first before doing anything though.

Themes > Dropdown > Download

[maester]

I moved hosts about 3-4 days ago.

I've tried uploading the theme again it says it uploads correctly but still giving the same issue.

 

 

26 minutes ago, Cookie Monster said:

I think its AdminCP > System > Advnaced Configuration.

Set the Storage to MySQL (Atleast i do) and that way the path to Datastorage is not different.

THOUGH you don't need to delete datastorage you can go to same location and change it.

If its selected make sure the PATH is the same as you have for your forums i presume its incorrect hence why the rest of things are inccorect.

I changed the data storage to MySQL downloaded/uploaded constants.php cleared the Datastorage and still not working. Any other suggestions?

*Correction cleared Cache and that worked*

Edited December 26, 2017 by maester

[Cookie Monster]

16 minutes ago, maester said:

I changed the data storage to MySQL downloaded/uploaded constants.php cleared the Datastorage and still not working. Any other suggestions?

*Correction cleared Cache and that worked*

So it works now?

 

If it does please use the checkmark button to the left above peoples avtar to select the best answer.

[WWD]

The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic.