mightsole Posted December 13, 2016 Share Posted December 13, 2016 Maybe I'm dumb or something but I can't access or configure my support page on IP.Board 4. It just prompts this error (see attachments) and I can't find on the AdminCP where I can add or activate the support page. I hope you could helpe me to solve it, thanks! Link to comment Share on other sites More sharing options...
1 RoSiCkY Posted December 14, 2016 Share Posted December 14, 2016 (edited) 20 hours ago, mightsole said: Maybe I'm dumb or something but I can't access or configure my support page on IP.Board 4. It just prompts this error (see attachments) and I can't find on the AdminCP where I can add or activate the support page. I hope you could helpe me to solve it, thanks! the support page is in the SYSTEM-->APPLICATIONS-->COMMERCE-->SUPPORT go into that and see if its online and check the permissions, If the whole commerce is offline then so is support Edited December 14, 2016 by RoSiCkY 1 Link to comment Share on other sites More sharing options...
0 titcrunch Posted December 14, 2016 Share Posted December 14, 2016 what is the content of your page ? a block ? a page ? or a plugin ? Best Regards Titcrunch French webdesigner in camel Design, Support, help and tutorials in : Forum Camel Design. Link to comment Share on other sites More sharing options...
0 mightsole Posted December 14, 2016 Author Share Posted December 14, 2016 (edited) It's the default support page that comes with IPSuite 4.1.17.1. At the beginning it told me to add a support category (or something like that) but now I can't configure it. Edited December 14, 2016 by mightsole - Link to comment Share on other sites More sharing options...
0 titcrunch Posted December 14, 2016 Share Posted December 14, 2016 oh ok i don't use it so wait other people for help, you have look in gorup the acces permission ? Best Regards Titcrunch French webdesigner in camel Design, Support, help and tutorials in : Forum Camel Design. Link to comment Share on other sites More sharing options...
0 mightsole Posted December 14, 2016 Author Share Posted December 14, 2016 2 minutes ago, RoSiCkY said: the support page is in the SYSTEM-->APPLICATIONS-->COMMERCE-->SUPPORT go into that and see if its online and check the permissions, If you whole commerce is offline then so is support Okay found the problem, all commerce was disabled and I was focused only on the Support field. Thank you! ~Closed. 1 Link to comment Share on other sites More sharing options...
0 RoSiCkY Posted December 14, 2016 Share Posted December 14, 2016 3 minutes ago, mightsole said: Okay found the problem, all commerce was disabled and I was focused only on the Support field. Thank you! ~Closed. You can disable all in commerce but support and it will work just don't have the main commerce tab disabled Link to comment Share on other sites More sharing options...
0 Erza Posted December 14, 2016 Share Posted December 14, 2016 The question(s) in this support topic have been answered and the topic author has resolved their issue. This topic is now closed. If you have other questions, please open a new topic. Link to comment Share on other sites More sharing options...
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mightsole
Maybe I'm dumb or something
but I can't access or configure my support page on IP.Board 4.
It just prompts this error (see attachments) and I can't find on the AdminCP where I can add or activate the support page.
I hope you could helpe me to solve it, thanks!
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Share on other sites
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