Well, whether or not you choose to believe what I've said is ultimately up to you, I've just given my reasoning as to why I will not ever be using them again - they've been nothing but awful for me and again, my parents - we are all web designers and many we know have had similar experiences. I'm glad you've had such a positive experience though. It's nice to hear at least some people get treated decently there.
I am not at all suggesting "a lowly, third-party offshore host" would be better. I don't use one of these "lowly, third-party offshore host" for my website - I've stuck with pretty much anything beside GoDaddy and had much better experiences. A2Hosting, while not stellar, was better. Knownhost was better. HostGator was better. WiredTree was better.
I appreciate the time you've taken to reply, but I don't think there's a need to get defensive over them. I and others have had bad experiences regardless of whether or not people believe us. Again, I am very happy that you have had such an amazing experience with them, but this has not been the case for many (not all) others.
Yeah. Closer to $55-$60. :x
I'm thinking of going unmanaged at some point but I just don't have the time to learn what's required right now.